FAQs

I am a member of the public:

I have a question about your products

If you have purchased a Premier Product from our trade customers, please click here.

I am looking for a replacement / buld / transformer 

Please visit: www.sparebulbsuk.com . For more information click here.

I would like to register as a trade customer.

To register with us you have to fill the form you will find here. If your business meet our criteria, your account will be approved.

I would like to know about delivery & payment terms

To learn more about our terms simply click here.

None of the above

If you have any other query about us, please click here.

I am a trade customer:

I would like to place an online order through the website

Please notice that it is necessary to register for an online account even if you have already trade with Premier in the past. If you have not register online yet, please click here.

I cannot log in / I forgot my password

If you cannot log in to your account, please click here.

I would like to use a different password

To change your password for your account, please click here.

How can I find my order history?

To find your previous orders with us, please click here.

None of the above

If you have any other query about us, please click here.